Privacy Policy

Here you will find how we collect, use and disclose your personal information, and how you can correct or change it. 

This Privacy Policy should be read in conjunction with our General Terms and Conditions and User Terms and Conditions.

  1. About our Privacy Policy
    1. By using the Website you agree to the use and disclosure of your personal information as set out in this Privacy Policy.
    2. You agree and confirm that you have read and accepted our Privacy Policy. If you have not read, or if you do not accept, our Privacy Policy, you are not authorised to use our Website. 
    3. This Privacy Policy will not apply if you disclose private or personal information with other Users or Third Parties (whether or not your communication with those Users or Third Parties is facilitated by the Website). Instead, you will be subject to the privacy policy of those Users or Third Parties, if applicable.
    4. We may update this Privacy Policy from time to time and we encourage you to regularly check the Privacy section on the Website to ensure you are aware of our current Privacy Policy. You should check from time to time to see if the Privacy Policy has changed. By continuing to use the Website, you agree to be bound by the amended Privacy Policy.
  1. Collection of Personal Information
    1. We collect various information about Users of the Website. This information includes:
      1. personal information provided by you in the process of becoming a Member;
      2. personal information provided by you for any other reason, including enquiries you submit on the Website or subscribing to our newsletter;
      3. credit card or bank account information (where you transact on the Website);
      4. information collected by us through click tracking in relation to your use of the Website, including the Content you upload and the Content you access;
      5. aggregated data, which tracks traffic to the Website; and
      6. “cookies”, which are pieces of information transferred to your computer hard drive for record keeping (more information about “cookies” is provided further below).
    1. By allowing us to use your information, including personally identifiable information, we are able to provide you with the relevant services you require. Failure to provide personal information when requested may result in certain functions of the Website not being available to you.
  1. Use of Personal Information
    1. The personal information we collect will be used for the following purposes:
      1. verification of your identity for use of the Website;
      2. to answer enquiries you submit on the Website;
      3. to send you our newsletter if you have subscribed to it;
      4. to aid in identifying you if an issue arises in a transaction you are involved in;
      5. to facilitate contact between Users of the Website;
      6. to facilitate any credit card or bank payment that you authorise;
      7. to facilitate any credit card or bank payment that you authorise;
      8. to assist in providing better services to you by tailoring them to meet your needs;
      9. to keep the Website relevant and of interest to Users;
      10. to provide further information to you about the Website or other websites we or our related companies (Affiliates) own and services we or our Affiliates provide;
      11. to provide information to you about charities;
      12. promote or market special offers about the Website; and
      13. for any other uses that you authorise.
    1. As a Member of the Website you may be able to write and post comments on the Website. You acknowledge and agree that these comments may be viewed by other Users of the Website and that we have no ability to control the use of such comments by others.
  1. Disclosure of Personal Information
    1. We may disclose your personal information for the purposes described above. We may also disclose any and all information that we collect from you when we believe release is appropriate to comply with laws or regulations, enforce or apply our General Terms and Conditions or User Terms and Conditions, or to protect the rights, property, or safety of us, our Users, or others or to satisfy legal processes or governmental requests.
    2. If you submit an enquiry with us, depending on the nature of your enquiry, we may disclose your personal information to a Third Party to provide you with the best possible response.
    3. We take reasonable steps to protect your personal information we collect from unauthorised access, loss or misuse. However, as no data transmission over the Internet can be guaranteed to be completely secure, we cannot ensure or warrant the security of any information you transmit or receive through the Website. These activities are conducted at your own risk.
  2. Members
    1. When you register as a Car ParkAngel Holder or Car ParkAngel Seeker on the Website, you will be allocated a password of your choice. You must keep your password confidential.
    2. You are responsible for ensuring your details are accurate and kept up to date. You may deactivate your account at any time by contacting us.
  1. Accessing and Updating your Personal Information
    1. You have rights of access to and correction of your personal information that we hold. We offer the ability to correct or change the information collected at any time. You may do so by logging in and amending the details yourself or by contacting us at
  1. Advertising and Links
    1. Our Website contains links to other sites, which may not follow the same privacy policies as us. We recommend that you check any relevant privacy policies before providing your personal information to any Third Party.
    2. Users of the Website may request information directly from you. You acknowledge that we have no control over other Users’ privacy policies and you agree it is your responsibility to review such privacy policies prior to submitting any personal details to them.
    3. The Website may be linked to various social networking sites. Your personal information may be accessed and viewed by users of those sites. You acknowledge and agree that we are not responsible for protecting your personal information on these sites.
  1. Secure Payment
    1. Your credit card and bank account details are not stored on our database and payments are processed by a Third Party of your choice, each with their own secure software.
    2. You are responsible for ensuring any payment you make facilitated by the Website is legal and current. We do not accept any responsibility for fraudulent activity by Users or any failed payments.
  1. Cookies and Tracking
    1. By accessing the Website, some anonymous information such as your IP address, PC platform, Browser and domain (whether you are accessing the site from New Zealand or elsewhere) date and time may be recorded in a “cookie” file.
    2. We may use the information generated by "cookies" to:
      1. track traffic patterns to and from the Website including information like the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to);
      2. ensure advertising is being shown to the most appropriate person and limit the frequency of display for certain advertisement formats; and
      3. enable you to enter our sites and use certain services without having to log on each time and to visit restricted areas of the Website.
    3. You do not need to have cookies turned on to use the Website, but you may need them for customisable areas of the Website. You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. If your cookies are turned off, we will not have any control over the frequency of display of certain formats. This could affect your experience of the Website.
  1. Further Information
    1. If you require any further information, or if you have an issue or complaint, please contact us at

Last updated August 2017